Not too long ago, the marketplace for telecommunication services was relatively easy to navigate. Businesses purchased their telecommunication services from one of a few providers and there wasn't much difference in performance, cost or support from one to the next. Generally, services were delivered over a shared, copper wire infrastructure that was built 100 years ago and initially designed to deliver only phone calls. The telecommunication providers bundled voice, data and local access services under one agreement, delivered those services over the outdated copper infrastructure and staffed an army of support and engineering personnel to assist with the management of a customer's account.
Today's marketplace is much more complicated, there are scores of providers to evaluate. Most providers no longer staff dedicated support and engineering teams to help manage a customer's account, support usually consists of an 800 number and a web portal. Many service providers have built out alternate network infrastructure to displace the inefficient and unreliable copper infrastructure. There are business applications that require large bandwidth, low latency and continuous up time. There are many opportunities for businesses to dramatically reduce service cost, improve network uptime and get network performance at the speed of light but who has the time to evaluate all of the options? When businesses are overwhelmed by the options available in today's telecommunication marketplace and tired of the non-existent support, they turn to Telesource Partners for help.
Telesource Partners works as an extension of your staff to help design, procure, implement and manage network solutions tailored to meet the specific needs of your business. We represent all of the leading carriers in the telecommunication marketplace, giving your business a single source for market expertise with an objective and unbiased approach to vendor selection. Once the appropriate network design is finalized, we leverage our carrier relationships competitively to drive down the cost your company pays for their services. After the carrier is selected, we stay aligned with your staff to help manage the implementation and ongoing service delivery for the life of your contract. In addition to the support resources the carrier employs directly, Telesource Partners will stay engaged to help with customer service, technical and billing support to keep the carrier honest and accountable. Telesource Partners gets paid by the carrier(s) you choose, so there is no out of pocket expense to your company for engaging our services.
Telesource Partners can help with the following telecommunication service needs and more:
Voice:
- Local and Long Distance Calling
- PRI
- VOIP
- SIP
- Integrated Access
- Calling Card
- Audio Conferencing
Data:
- MPLS
- Private Line
- Dedicated Internet
- Broadband/DSL/Cable
- Fiber
- Ethernet
Unified Communications and Collaboration:
- Call control and multimodal communications
- Presence
- Instant messaging
- Unified messaging
- Speech access and personal assistant
- Conferencing (audio, Web and video)
- Collaboration tools
- Mobility
- Business process integration (BPI)